Job description


Key Account Manager

One Group. Five brands. Unlimited possibilities.

Five different automotive brands. Group Functions. Trade specialists.

Volkswagen Group UK is wholly owned by Volkswagen AG and is one of the most successful automotive manufacturers in the world, with some of the most iconic brands that the industry has ever seen. But we're also a great Sales & Marketing operation in our own right. We have over 800 permanent employees and a network of more than 1,000 dealerships in the UK. Operating out of Milton Keynes, Volkswagen Group UK sells half a million vehicles every year. In fact, one in every five cars sold in the UK is a Volkswagen Group brand.

However, what really sets us apart is how we work – not how many vehicles we sell. VWG UK has a unique culture, built on diversity, difference and a friendly rivalry that inspires us all. Across our brands, we learn from each other, encourage each other and regularly challenge each other to think differently. Our people have a true passion for what they do, a genuine desire to go further for customers and to give their own careers real momentum at the same time.

Within the Group Aftersales & Customer Quality function (GACQ) is Trade Parts Specialists (TPS) a team of over 1,600 specialists, working out of 81 locations nationwide. Together, we work with our colleagues across the business to ensure our customers remain loyal. Sometimes we lead, sometimes we enable, but always we work to deliver sustainable, profitable, growth.

We have an exciting opportunity for you to join our Trade Parts team in GACQ  as TPS Key Account Manager on a full-time contract. Reporting into the TPS National Account Manager you'll be responsible for maximising growth opportunities and management of key accounts. You'll be working with your allocated key accounts to identify, negotiate and build on-going relationships with the aim of delivering growth in line with TPS National Account plans and business priorities. You'll use your sound market intelligence to undertake customer acquisitions increasing sales opportunities and report to monitor performance. You'll support, guide and influence your key accounts using your knowledge of market developments enabling Volkswagen Group to maintain a strong position. We welcome an entrepreneurial approach winning new and re-tenders of accounts, bringing new ideas and operational practices to an established business.

You'll have a successful track record of consistently managing operational performance and achieving great results within a changing industry. You'll have the ability to analyse detailed statistical, numerical and financial data and see the bigger picture to influence improvements.

This is a busy and fast-paced role so you'll know a thing or two about prioritising and being well organised. You'll be a confident communicator and enjoy working with the wider Volkswagen Group team. In this role you'll have the opportunity to make a real difference and build key relationships to support the business' ambitions for the future.

So what can we offer you? We know people value different things, so along with a competitive salary, car and discretionary bonus, we offer a wide range of flexible benefits to suit you and your lifestyle.

Sound like a challenge? We'd love to hear from you…

  • Contract Type:
    Full-time - Permanent
  • Location:
    Volkswagen Group UK - Milton Keynes
  • Brand:
  • Function:
    Group Aftersales
  • Grade:
  • Working Hours:
  • Closing Date:
    9 March 2021
  • Job Reference:
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